Wednesday, 23 February 2011

Annual Report - Facts & Figures

A few facts & figures from our departments recently published annual report:

• 7,436,869 pages printed out by students
• 43.9 million email messages sent, of which:
• 2.6 million delivered
• 94.1% rejected as spam
• 10,000 telephone extensions
• 6,000 voicemail accounts
• 850 mobile telephones provided by the University
• 48,641 phone calls, emails and visits to helpdesk, IT Centres, the workshop and networking staff in 2010
• 23,422 phone enquiries handled at the helpdesk
• 17,982 email responses sent from helpdesk
• 450 knowledgebase articles written
• 3487 knowledgebase searches
• 412 queries logged through self-service
• 1177 Instant Message and Remote Assistance sessions
• 39,000 hits to service status page in one day during email outage
• 743 followers on Twitter
• over 1,500 outlets added to the network this year (5% increase in size of network on last year)
• 390 wireless access points around campus (30% increase on last year)
• 2,000 wireless devices connected at peak time
• 1 Gb/s dedicated internet connection for grid computing and scientific computing
• Iceberg processor cores: 568*
• Iceberg performance : 435GFLOPs*
• Iceberg total main memory: 2.296TB*
• Iceberg filestore: 8 TB*
• Iceberg temporary disk space: 18TB*
• Iceberg power consumption: 36KW*

*iceberg is the name of the Linux based High Performance Computing Cluster at the University. Its mission is to meet the intensive computing requirements of research projects and provide 'cloud computing' capabilities within the campus.

Just a few things I thought was interesting, see how it compares to other educational institutions.

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