Thursday, 14 April 2011

Troubleshooting Windows 7 - Live Blog

This evening I will be attending a troubleshooting Windows 7 for advanced users seminar. I will post the interesting points and comments here and on the site twitter feed (www.twitter.com/cbites - sorry about the lack of hyperlinks but I am blogging from the Blogger appp for android which lacks some functionality).

*Excuse the writing too, it is going up at speed.

Just met a writer of Microsoft books, it is weird talking to people in real life that you follow on Twitter (even recognised him from his Twitter picture).

No Microsoft jackets or free copies this time, but FREE OFFICE PENS!

Cool, we get a free ebook too.

Started off talking about users. The problem steps recorder is a handy tool left over from the beta after the glowing reviews testers gave it (type psr into the search box). It takes screenshots of what the user does, annotates and provides system info that can all be saved in a file.

The system file checker is a handy tool but if you have installed a service pack sfc will not work with the original disc and you must slipstream the service pack using something like RTSe7enLite (rt7lite.com).

Talking about the bootrec command and the uses of BCDEdit (exporting and importing boot files) to fix a PC that won't boot.

Then went on to talk about driver problems. In device manager there is the option of going to view then show hidden devices as there are a lot of hidden drivers that could be causing problems.

In advanced boot options can disable auto restart on BSOD so you can see the error. 3 things useful to read on BSOD: the error name, stop error name and service/device name.

Power utilities: can attach tasks to events to create pop up alerts or send emails when a particular error occurs in event viewer.

WEVTUTIL: useful, can output system info as a file.

Talked a little about Windows 8. Could have a second ISO file when installing with WinPE to image an OS from inside the OS.

Then a discussion about manufacturers not shipping Windows discs with new computers/laptops and the problems it causes. One guy with Vista 'won' a copy of Windows 7.

Short but sweet, time to catch the train.



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